Accommodation Coordinator

Rubix are seeking candidates for an accommodation coordinator role based in West London. We are looking for a customer focused individual to help run and support the Resident Manager within a student accommodation building.

Our client is a growing brand within the Student Accommodation and Private Rental Sector and offers the right candidate a great opportunity for progression and personal development. The Accommodation Coordinator is responsible for fostering and maintaining a friendly and professional environment for students whilst delivering administrative, sales and facilities management support.

The Responsibilities of coordinator the role will include the following:

      Customer Service;

  • Effective and courteous communication between students and colleagues
  • Provide front of office duties
  • Complete check ins/check outs in a timely manner and respond to customer enquiries and complaints efficiently and in line with the company’s operating procedures

     General Facilities/Property Maintenance;

  • General property maintenance of common areas and cleaning of apartments during turn around
  • Comply with regular fire safety and health and safety standards
  • Scheduled flat inspections

     Sales;

  • Contribute to the delivery of KPI’s
  • Process and respond to sales enquiries in a timely manner
  • Perform viewings for customers
  • Understanding the local student accommodation market and competition

Skills & Experience Required:

  • Excellent customer service skills
  • Student Accommodation or related industry experience (hospitality, hotels etc) preferred
  • B2C sales experience
  • Previous administration experience
  • Demonstrable experience of effective communication, both oral and written
  • Intermediate skills in the use of business operating systems including Microsoft Office
  • Ability to work weekends and public holidays when required

Salary:

  • Up to £25,000 basic salary
  • 10% bonus structure

If you are interested in applying for this role, please apply with your CV.

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